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Topic: Only some of import from ancestry not appeared.

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Hi,

I have tried to import my tree from ancestry.com this evening and followed the user guide to do this - i.e. downloaded the gedcom file and uploaded into findmypast, but when I have clicked on the tree after it has uploaded, only one side of my tree has appeared. It's told me that 109 members should have appeared but only a handful have come through.

Has anybody had a problem like this or know what I might have done wrong?

Any help would be greatly appreciated!

Thanks

08 September 2016 17:54
by Elizabeth Bennett